Embracing resilience in the aftermath of Cyclone Freddy
Many of the branches we visited had been affected by cyclone Freddy in 2023. Despite several months elapsed, there was still plenty of damage visible. It was heartening to see the resilience and resolve of our clients in the face of calamity. Working with MicroLoan, many of the clients are rebuilding their lives and implementing risk management measures to face future shocks.
Driving Digitisation: A leap forward in mobile money
It was wonderful to see the progress in mobile money. As part of our strategy that calls for increased digitisation, it was great to see many of these branches adopting mobile channels to collect repayments. This has been a huge leap compared to where we were a year ago and we look forward to more developments in this area with disbursements and more. It’s a promising sign of the transformative impact that technology can have on financial inclusion and empowerment.
Celebrating milestones and looking ahead
As we embark on exciting projects and initiatives in 2024 and beyond, it’s crucial to reflect on our journey and recognise the progress we have made. Through our collective efforts, we are poised to tackle new challenges and continue serving our clients with dedication and innovation. My visit to Malawi was a powerful reminder of the transformative power of resilience, innovation, and collaboration.
To find out more about MicroLoan Malawi, please visit our country page here.
