Client training in Malawi

February 16, 2012

Our Social Performance Manager (SPM) Daniella has just arrived back from Malawi with a photo update about client training. Daniella worked with Chiko, the SPM in Malawi; together they were leading training on phase 1 roll out of new post-disbursement client training. This training has already been piloted in the Nkhotakota branch for about 8 months now, so this trip was spent focusing on the Dowa and Mchinji branch and seeing how they are progressing.

  Here clients are working out costs, pricing and profit using visual aids   and beans to represent money 

 A Loan Officer facilitates a small group discussion on the subject of      how to support a fellow client who's faced a problem and can not  repay











Daniella & Chiko spent 2 days observing classroom training, this involved participatory activities. The clients were split into groups to go through 8 modules, role play was used then it was used to see what improvements could still be made.

 

 Here one of our Loan Officer’s is dancing with clients half way through  teaching a module. Visual aids help the clients to understand, they are  able to take notes and feed back. What better way to teach clients?!









  ...and here clients are working to form business plans. 

It is really important to MicroLoan that clients understand how to manage finances in a way that suits them, as shown above, even ways such as dancing!

“We’re really glad that the loan staff were really engaged and enthusiastic, as well as the clients who enjoyed the games and activities we provided” – Daniella

Feel free to get in contact for more information: contact@microloanfoundation.org.uk

The MicroLoan Foundation is a responsible and non-profit UK microfinance charity that provides microfinance (small loans of on average £70), business education and ongoing mentoring support to impoverished women in sub-Saharan Africa. This provides them with a "hand-up not a hand out" so they can develop self-sustainable livelihoods for themselves and their families, and work their own way out of poverty. 99% of the loans are repaid and then recycled in full to help more women year after year.

In addition to visiting the MicroLoan website, more information is available on Facebook, Twitter and You Tube

MicroLoan Foundation Contact

Rita Dharar

Marketing and Adminstration Intern

rita.dharar@microloanfoundation.org.uk

020 8827 1691

AxiCom Contact

Helena Parule

AxiCom PR

helena.reid@axicom.com

020 8392 4077

training social performance management microfinance mchinji client dowa