Project support and Research & Development volunteers x2
with potential opportunity for long term employment
MicroLoan Foundation is a microfinance charity working in Malawi and Zambia providing microfinance and training to groups of rural women, helping them to start small businesses and work their way out of poverty.
We are looking for two intelligent, energetic and experienced persons to work as volunteer providing strong support to our SPM and Research and Development (R&D) department in Malawi and Zambia. Your primary task will be to implement a new pilot project across our operations. Based in Malawi and reporting to the Social Performance Manager/Regional Director, this is an excellent opportunity to gain in depth field experience in the day to day programmes function of an international microfinance charity. At the end of the experience, there will be an opportunity for at least one of these positions to be turned into a full-time job.
MicroLoan Foundation is fully committed to achieving its social mission of working with poor women and enabling them and their households to move out of poverty. To allow us greater opportunities to achieve this successfully, significant commitment has been made since 2009 to implementing a focused Social Performance Management (SPM) programme across the entire organisation. SPM translates an institution’s mission into practice in line with accepted values established by the Social Performance Taskforce. On the ground this includes everything from how we measure change to our clients’ poverty status; whether we are working with the poorest clients; how we design and deliver our products; how we recruit, train and incentivise our staff; and how we protect our clients from the potential harm of taking on debt.
As part of achieving this mission, Microloan Foundation started piloting a new approach to its methodology in Malawi in Q2 2015 and in Zambia in Q4 2015. The over-arching objective of the changes is to streamline MicroLoan Foundation’s loan products ensuring that clients’ different needs are more effectively met, and risk to both clients and MicroLoan is reduced. In 2016, after monitoring and evaluating the various aspects of this pilot project, it will be rolled out in all our branches in both Malawi and Zambia, which will require extensive supervision and support to the local team.
The positions will require you to:
- Provide ongoing support to the ongoing SPM and R&D activities
- Input into ensuring operational quality control standards are met (e.g. operational policies are followed, quality control checks are carried out etc)
- Input into staff training and sensitisation of staff on issues of operational excellence
- Ensure operational excellence focus at all levels of the organisation
- Learn and understand all the aspects of the pilot project in details
- Travel to the branches to train the local staff in the new project
- Provide ongoing support to the branches staff
- Regular monitoring visits to ensure the project is implemented successfully
- Ensure checks and procedures are in place and followed by the relevant staff
- Ensure consistency of practices across all the branches
The following skills and experience are essential to the role:
- Educated to degree level in a relevant field (international development, social research, microfinance and social business)
- Demonstrable use of initiative
- Pro-active and team player
- Ability to work with a wide range of people
- Experience in project management
The following skills and experience are highly desirable:
- Experience of living in a developing country
- Knowledge/experience of microfinance
- Knowledge of social performance management
The successful candidates will be able to commit to this role for a period of at least 8 months based in Malawi with a possibility to be turned into as a full-time position in country. Travel and accommodation costs will be covered.
MICROLOAN FOUNDATION’S VALUES
Far-reaching: Many women are stuck in poverty, struggling to support themselves and their families – we find and help them so they can build a sustainable life, irrespective of background and belief.
Attentive: We respect and listen to all, especially the individuals we help, they know what they need.
Small: We discover the point where a small intervention can make the biggest impact – we can take a chance with someone if it is small.
Consistent: We do what is right with conviction, sensitivity, enthusiasm and inventiveness.
Open: We are open and honest about success and failure, use time and funds effectively, value teamwork and accept there is always a better way.
Closing date: 30th November
Interviews: 1st – 18th December
Start date: early January
For more information or to submit your cover letter and CV please contact firstname.lastname@example.org